FiTAPP, managed by Fit App Technology, Inc., is committed to responsibly managing personal information in accordance with the Data Privacy Act of 2012 and other relevant privacy laws. This document outlines our policies for handling your personal information and is referred to as our Privacy Policy. In this Privacy Policy, "FiTAPP," "we," "us," and "our" refer to FiTAPP, and "you" refers to any individual about whom we collect personal information.

ABOUT FiTAPP

FiTAPP is a Philippines-based online fitness and wellness application offering a range of services, including workouts, nutrition, and wellness content.

Data Collected

When you inquire about our services or become a member of FiTAPP, we create a record that includes your personal information. The types of personal information we collect may include:
1. Your age, fitness, and nutrition statistics.
2. Login details, passwords, and online interactions.
3. Details of services you have purchased or inquired about.
4. Feedback or engagement survey responses.
5. Any additional information provided to us directly or indirectly through our websites or by other means such as over the phone, via email or in person, as part of your interaction or membership with FiTAPP.

Location Information

We collect and process location information when you sign up for and use the Services. In order to use our core features, such as GPS activity tracking, it is necessary for you to permit us to track your device location while you use the Services, as well as in the background if you start a run and you track this run in the background. If you would like to stop the device location tracking, you may do so at any time by adjusting your device settings.

Health Information

We may collect health-related data such as heart rate or other measurements, including power, cadence, and weight or other indicators, with your explicit consent, necessary for offering tailored fitness services. Before you can upload health information to FiTAPP, you must explicitly consent to FiTAPP processing your health information. You can withdraw your consent to FiTAPP processing your health information at any time.

Prospective Employees/Applicants

We collect personal information during recruitment, including names, contact details, qualifications, and work history, often directly from you or from third parties such as recruitment agencies. Before offering you a position, we may collect additional information necessary to conduct background checks to determine your suitability for certain positions. We may also collect relevant information from third party sources such as [LinkedIn] and other professional websites.

Other Individuals

We may also collect information about non-members who interact with FiTAPP, such as event participants, service providers, and other individuals. This typically includes names, contact details, and information about our interactions. If you are participating in an event we are managing or delivering, we may take images or audio-visual recordings which identify you. You can always decline to give FiTAPP any personal information we request, but that may mean we cannot provide you with some or all of the services you have requested. If you have any concerns about personal information we have requested, please let us know.

Sensitive Information

We collect sensitive information like health data with your express consent and as necessary to provide our services. We may also collect such information about you in an emergency or otherwise with your consent or in accordance with applicable laws.

Visitors to Our Websites

The personal information of website visitors is handled as outlined in this policy.

Non-Provision of Personal Information

If you choose not to provide personal information, we may be unable to offer you complete service functionality.

Payment Information

We process payment information, such as payment cards, using Payment Card Industry (PCI) compliant third-party services and we do not store your credit card information.

Use and Disclosure of Personal Information

FiTAPP collects personal information essential for conducting our business, understanding and addressing our members' needs, and delivering our services effectively. We also gather Purposes for Collection and Use:
1. Fulfilling Contractual Obligations:
- To adhere to terms under membership agreements or other contracts with users.
- Providing detailed information about our products, services, and special offers.
- Capturing member opinions and feedback for service improvement.
2. Service Enhancement:
- Collecting statistical data for marketing and service enhancement.
- Responding to general inquiries and information requests.
- Administering, planning, and advertising our programs, events, and services.
- Expanding and researching new opportunities for our facilities and services.
- Keeping members informed about FiTAPP activities, events, and developments.
3. Member Engagement and Interaction:
- Recording and analyzing member activities, like workout performances and GPS tracking data, for leaderboard rankings and personal progress tracking.
- Facilitating member interaction in challenges, events, and community features.
- Managing individual training plans and goals through our platform.
4. Operational Uses:
- For reasonable commercial purposes, including administration, quality control, and development of new services.
- Following up post-inquiries to offer further assistance.
- Complying with legal and regulatory requirements.
- Monitoring and recording communications for quality and training purposes.
- Protecting our rights and preventing misuse of our services.
- Sharing information during business transitions, subject to confidentiality.
- Keeping you informed about additional services and offerings.

Direct Collection and Source-Based Collection

We primarily gather personal information directly from you via phone, email, our website, social media, or in-person interactions. Additionally, we may obtain information from affiliated entities, third-party suppliers, and contractors who aid in our operations. FiTAPP also engages in market research and product development initiatives, utilizing collected data.

You may visit our website without identifying yourself. If you identify yourself (for example, by providing your contact details in an enquiry / logging into our online membership portal), any personal information you provide to FiTAPP will be managed in accordance with this Privacy Policy. FiTAPP’s websites may contain links to third-party websites. FiTAPP is not responsible for the content or privacy practices of websites that are linked to our website.

Legitimate Interest and Legal Compliance:

Our use of your information is driven by legitimate business interests, ensuring that we provide efficient, tailored services.
In certain situations, the law may mandate or permit the collection and use of personal information, such as for compliance with statutory obligations or public functions.
Data Protection and Privacy:

Consent and Opt-Out Options:

We seek your consent for certain uses of your personal data, especially in contexts that involve sensitive information or marketing communications. You are entitled to withdraw your consent at any time and can opt out of receiving marketing messages or other specific communications by contacting us or using the provided opt-out mechanisms.

Security and Confidentiality

FiTAPP employs robust technical, physical, and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to ensure the security of your data, we also encourage you to take precautions to protect your account and personal information.

Data Protection and Storage

FiTAPP employs robust security measures to protect your data. Personal information is stored in secure databases, and we take steps to prevent unauthorized access, modification, or disclosure.

Data Retention

We will only keep the personal information we collect about you for as long as is necessary for the purposes set out in this Privacy Policy or as required to comply with any legal obligations to which we are subject. The retention periods we apply take account of: legal and regulatory requirements and guidance; limitation periods that apply in respect of taking legal action; our ability to defend ourselves against legal claims and complaints; good practice; and the operational requirements of our business. We take steps to destroy or de-identify information that we no longer require or as required by an applicable law.

Overseas Disclosure

As a global organization, FiTAPP may disclose personal information to overseas entities, ensuring compliance with applicable laws. We generally collect personal information about you in the Philippines or the jurisdiction in which the FiTAPP affiliate you are dealing with is located. We ensure that any international transfer of personal data is conducted with adequate protection and in compliance with the Data Privacy Act of 2012 and other relevant regulations..

Data Privacy Rights of Individuals

You have rights to access, correct, and control the use of your personal information, including opting out of direct marketing and withdrawing consent for processing sensitive data. You have the following additional and specific rights in relation to your personal information (where applicable):
1. Access: you have the right to request a copy of any personal information we hold about you. Any request for access to or a copy of your personal information must be in writing and we will endeavor to respond within a reasonable period and in any event within one month.
2. Rectification: you have the right to the rectification of your personal data, if you consider that it is inaccurate.
3. Deletion: you have the right to request that we delete personal information that we process about you, except we are not obliged to do so if we need to retain such personal information in order to comply with a legal obligation or to establish, exercise or defend legal claims.
4. Restriction: you have the right to request the restriction of processing of personal information under certain conditions.
5. Portability: you have the right to ask us to transfer a copy of your personal information to you or to another service provider or third party where technically feasible.
6. Objection: you have the right to object to your personal information being processed for a particular purpose or to request that we stop using your information.
7. Complaint: If you are unhappy with our treatment of your personal information, and you have contacted us as set out below, you have the right to lodge a complaint to the National Privacy Commission.

If you have consented to our processing of your personal information, you have the right to withdraw, at any time, any consent that you have previously given to us for use of your personal information. In certain circumstances, even if you withdraw your consent, we may still be able to process your personal information if required or permitted by law or for the purpose of exercising or defending our legal rights or meeting our legal and regulatory obligations. To make a request to exercise any of these rights (where applicable) in relation to your personal information, please contact us using the contact details below.

Cookie Policy

FiTAPP utilizes cookies on its website to enhance user experience and improve our services. Cookies are small text files stored on your device that help us understand how users interact with our website, allowing us to personalize content, remember preferences, and provide insights for optimizing website functionality and performance. We use different types of cookies, including necessary cookies for website operation, analytical cookies to track website usage, and targeting cookies to deliver relevant advertisements. Users can manage their cookie preferences through their browser settings, choosing to accept, reject, or customize their cookie usage. Our commitment to respecting user privacy is reflected in our responsible handling of cookies in accordance with the Data Privacy Act of 2012.

Complaints and Inquiries

For any concerns about this Privacy Policy or your personal information's handling, you can contact FiTAPP's Privacy Officer using the contact details set out below. We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date. You can help us to do this by letting us know if you notice errors or discrepancies in information we hold about you and letting us know if your personal details change. However, if you consider any personal information we hold about you is inaccurate, out-of-date, incomplete, irrelevant or misleading you are entitled to request correction of the information. After receiving a request from you, we will take reasonable steps to correct your information. We may decline your request to access or correct your personal information in certain circumstances in accordance with the Data Privacy Act of 2012. If we do refuse your request, we will provide you with a reason for our decision and, in the case of a request for correction, we will include a statement with your personal information about the requested correction.

Changes to Privacy Policy

FiTAPP may amend this Privacy Policy periodically with or without notice to you. We recommend reviewing it regularly for any updates.

Contact FiTAPP

For inquiries or more information about our Privacy Policy, please contact us at fitapptechnologyinc@gmail.com.